General notes

​

We take the privacy of our website users very seriously and are committed to protecting the information that users provide to us in connection with their use of our website. We are also committed to protecting and using your information in accordance with applicable law.

​

In this privacy policy, we inform you about the most important aspects of data processing within the framework of our website. Definitions of the terms used (e.g. "personal data" or "processing") can be found in Art. 4 DSGVO.

​

What data do we collect?

​

Below is an overview of the data we may collect:

​

• Non-identified and non-identifiable information that you may provide to us during the registration process or that is collected through the use of our services ("non-personal data"). Non-Personal Information does not identify who it was collected from. Non-Personal Information that we collect consists primarily of technical and aggregate usage information.

• Individually identifiable information, which is any information by which you can be identified or could reasonably be identified ("personal data"). Personal information we collect through our Services may include information requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses and more. When we combine personal data with non-personal data, we treat it as personal data as long as it is in combination.

 

Data collection

​

We collect data that you provide to us yourself, for example when you contact us directly via a communication channel (e.g. an email with a comment or feedback).

​

Other data is automatically collected by our IT systems when you visit the website. This is mainly technical data (e.g. IP address, internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.

​

Purpose

​

We may use your data for the following purposes:

​

• to provide and operate our services;

• to develop, adapt and improve our services;

• to analyse demand and usage patterns;

• for other internal, statistical and research purposes;

• to investigate violations and enforce our terms and policies, and to comply with applicable law, regulations or government orders;

• Processing of offers and enquiries, e.g. for transports, deliveries, storage, etc.

• Handling of our contractual and business relationships

• Insurance cover, handling of damage reports

• Handling of customs matters

 

Lawfulness of the processing (Art 6 GDPR)

 

You have given your consent to the processing of personal data concerning you for one or more specific purposes

​

• Processing is necessary for the performance of a contract to which you are a party or for the implementation of pre-contractual measures taken at the request of the data subject

• Processing is necessary for compliance with a legal obligation to which the controller is subject;

• The processing is necessary to protect the vital interests of the data subject or another natural person;

​

Passing on the data

​

We may share your information with our service providers to operate our services (e.g. storing data via third party hosting services, providing technical support, etc.).

​

Cookies and similar technologies

​

When you visit or access our Services, we authorise third parties to use web beacons, cookies, pixel tags, scripts and other technologies and analytics ("Tracking Technologies"). These Tracking Technologies may allow third parties to automatically collect your information to improve the navigation experience on our website, optimise its performance and provide a tailored user experience, as well as for security purposes. Cookies are small files that are stored on your terminal device. Your browser accesses these files.

​

If you do not want cookies to be stored on your end device for the purpose of measuring reach, you can object to the use of these files here:

​

• Cookie deactivation page of the Network Advertising Initiative: http://optout.networkadvertising.org/?c=1#!/

• Cookie deactivation page of the US website: http://optout.aboutads.info/?c=2#!/

• Cookie deactivation page of the European website: http://optout.networkadvertising.org/?c=1#!/

 

Common browsers offer the setting option to not allow cookies. Note: It is not guaranteed that you will be able to access all functions of this website without restrictions if you make the corresponding settings.

 

Duration

​

Please note that we will retain the information we collect for as long as is necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes and to enforce our agreements.

 

Use

​

The hosting service for our homepage provides us with the online platform through which we can offer our services to you. Your data may be stored via our hosting provider's data storage, databases and general applications. It stores your data on secure servers behind a firewall and it provides secure HTTPS access to most areas of its services.

​

We will only use your personal data for the purposes set out in the Privacy Policy and only if we are confident that:

​

• the use of your personal data is necessary to perform or enter into a contract (for example, to provide you with the services themselves or customer care or technical support);

• the use of your personal data is necessary to comply with relevant legal or regulatory obligations; or

• the use of your personal data is necessary to support our legitimate business interests (provided that at all times this is done in a way that is proportionate and respects your data protection rights).

 

As an EU resident, you can:

​

• request confirmation as to whether or not personal data relating to you is being processed and request access to your stored personal data and certain additional information;

• request to receive personal data that you have provided to us in a structured, commonly used and machine-readable format;

• request the correction of your personal data that is stored by us;

• request the deletion of your personal data;

• object to the processing of your personal data by us;

• request the restriction of the processing of your personal data, or

• file a complaint with a supervisory authority.

 

In the course of providing the Services, we may transfer data across borders to affiliates or other third parties and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the Services, you consent to the transfer of your data outside the EEA.

​

If you are located in the EEA, your personal data will only be transferred to locations outside the EEA if we are satisfied that there is an adequate or comparable level of protection for personal data. We will take appropriate steps to ensure that we have adequate contractual arrangements in place with our third parties to ensure that appropriate safeguards are in place so that the risk of unlawful use, alteration, deletion, loss or theft of your personal data is minimised and that these third parties act at all times in accordance with applicable laws.

We do not sell users' personal information for the purposes of the CCPA.

​

Transmission

​

In order to fulfil your order, it may be necessary to pass on your data to third parties (e.g. insurance companies, customs, service providers we use and to whom we make data available, etc.) or authorities. This is done exclusively on the basis of the GDPR, in particular for the fulfilment of your order or on the basis of your prior consent. Some of the above-mentioned recipients of your personal data are located outside your country or process your personal data there. The level of data protection in other countries may not correspond to that in Austria. However, we only transfer your personal data to countries for which the EU Commission has decided that they have an adequate level of data protection or we take measures to ensure that all recipients have an adequate level of data protection for which we conclude standard contractual clauses (2010/87/EC and/or 2004/915/EC).

Your rights as a data subject

​

You have the right to information, correction, restriction, deletion as well as data portability, revocation, objection as well as a right of appeal to the data protection authority. You can find all information here on the homepage of the data protection authority: Rights of data subjects - Data protection authority (dsb.gv.at)

 

Privacy policy updates

​

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

​

Contact:

​

If you have any general questions about the Services or the information we collect about you and how we use it, please contact us:

​

WiSped-CANTRANS Europe Internationale Speditions GmbH

Concorde Business Park 3

2320 Schwechat

Tel.: +43 (1) 76026-0

Fax: +43 (1) 7602626

E-Mail: office@wisped-cantrans-europe.at

 

Data Protection Officer:

Mr  Roland Magyar

Tel: +43 676 3048477

Fax: +43 2252 53012

E-Mail: r.magyar@mainstream-it.at

​

(updated May 2022)

​